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Emergencies

What is an emergency?
When it comes to your health or the health of someone in your family, it is often very obvious if the person is seriously ill and needs immediate emergency care. An emergency is a critical or life-threatening situation.

To help you decide what a critical situation is; here are some examples:

  • unconsciousnessred cross
  • a suspected stroke
  • heavy blood loss
  • suspected broken bones
  • a deep wound such as a stab wound
  • a suspected heart attack
  • difficulty in breathing
  • severe burns
  • a severe allergic reaction.

There are a few things that you should remember in any emergency. These will help you to deal with the situation quickly and efficiently.

  • Stay calm, shout for help. You may need to instruct someone to telephone 999. Make sure they know where the ambulance has to come to, and they have some details about the person who is injured or ill.
  • Don't put yourself in danger. For example, if someone has been electrocuted, make sure you switch off the power supply before touching them.
  • Do everything you can to help the person.
  • Don't give the person anything to eat, drink or smoke.
  • Don't stick anything in their mouth.
  • Follow the instructions the ambulance service call handler may give you.

Lancaster University Students
Anyone living on university campus in Lancaster and needing an ambulance should dial 999 on the internal system rather than a mobile. The call is channeled through security, who can meet the ambulance and quickly direct to the scene. In term time Security will also ask a Nurse to attend until the ambulance arrives. However if you are not near an internal telephone do not delay. Make a call by any means available. After the call contact security on 01524 594541 to let them know you are expecting an ambulance.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website